Shipping policy
We ship Australia-wide.
Processing time
Orders are typically processed within 7 business days. Electric dirt bikes may require additional handling time due to freight preparation.
Delivery times and costs
Delivery times vary by location and item size — parts and accessories are generally sent via standard courier, while bikes are shipped via freight carrier due to their size and weight. Shipping costs are calculated at checkout based on your delivery address and the items ordered. Remote and regional areas may incur additional freight surcharges and longer delivery times.
Tracking
You will receive tracking information by email once your order has been dispatched.
Damaged in transit
Please inspect your delivery on arrival. If an item arrives damaged, contact us within 48 hours at contact@arcticleopardaustralia.com with photos and your order number so we can arrange a resolution